Logistical know-how

Logistics is amongst the success factors of NGK. The very low error rate in deliveries is a testament to the reliability and expertise of NGK.
Duisburg central warehouse

In addition to the diversity and quality of products, logistics is amongst the key success factors of NGK Spark Plug Europe.

In the modern day and age the retail market and automobile manufacturers have increasingly shifted their stock "to the road". Therefore, for suppliers like NGK it is crucial to ensure conditions for fast and error-free supply.

In 2017 NGK opened a state-of-the-artwarehouse in Duisburg. By opening a new warehouse, the existing sites could be merged together and elevated to a modernized state. On a surface area of 21,000 square metres approx. 22,000 pallet spaces are available for spark plugs and the complete range of other product groups. Another 44,000 storage spaces are available in an ultra-modern shuttle system which is equipped with its own packing workspaces in order to guarantee a smooth processing of customer orders.

Thanks to electronic order systems like EDI (Electronic Data Interchange) and a modern, barcode-controlled stock management system, all order processes are interlinked and the error rate is constantly kept at an extremely low level. All of this is achieved with more than 800,000 invoice line items per year, most of which are processed on the day of the order.

Error rates at an extremely low level

NGK supplies the automotive parts manufacturers and aftermarket with an extremely low error rate. In the original equipment it leans towards "0"; in the aftermarket it is in the low per mille range.

Related topics

Original equipment: All European automobile manufacturers already use NGK and NTK products in the scope of their vehicle production.

Awards: The products and the service quality of NGK regularly win important distinctions - both for original equipment and in the aftermarket.